EZ RETURNS WITH EMANI
Emani Vegan Cosmetics is proud to offer products of unrivaled quality using only the best ingredients. In fact, we are so certain that you will be completely satisfied with your Emani purchase that we offer a 14-day, no-question-asked, money-back guarantee. We want you to try Emani products worry-free! If for any reason you are not satisfied with your purchase, simply return your items within 14 days of your transaction, and we will exchange it for a product you like or give you a full refund.
All credit card purchases will be refunded back to the account that made the purchase.
The EZ Return Policy only applies to products purchased directly from emani.com.au.
All refunds exclude shipping fees.
If you would like to return an item, please email firstname.lastname@example.org. We’ll send you a Return or Exchange Form. Simply fill it out and return it to us with your unwanted item, and we’ll do the rest. If you’ve simply purchased the wrong shade and would like to receive a different one, please indicate so on the form.
Our orders normally process within 72 hours of our purchase time. After making your purchase, you should receive a confirmation email. If you do not receive an email, please contact us at email@example.com with your order information.
In the unlikely event that one of your Emani items was damaged during transit or delivered to the wrong address, Emani will replace it with an identical product. In order to receive your new Emani item, you must inform us of the situation within 7 days of product delivery, and send us back the damaged item. Shipping fees for returns, exchanges, and damaged products will not be refunded.
OUT OF STOCK
All Emani Vegan Cosmetics products are normally in stock. Occasionally, however, some will be temporarily back-ordered. In this rare situation, we will notify you of the issue, and the entire order will be processed and shipped only when the back-ordered item becomes available.